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The recommended flow is: 1. Go to Resume Builder and upload or paste your existing resume. 2. Run Job Finder to discover which job titles match your background. 3. Paste a specific job posting into Tailor to Job to get your ATS score and an optimized version of your resume. 4. Use Interview Prep to practice before your real interview. You can start with any step — but this order gives the best results.

The Free plan requires no credit card and includes: 5 resume generations per month, 5 cover letters per month, 1 Job Finder use per month, and basic interview questions for 1 job title. ATS scoring, tailored resumes, hiring probability, and career insights are available on paid plans.

Pro ($19/month): 20 resumes, 20 cover letters, 3 tailored resumes, basic ATS scoring, 9 Job Finder uses. No hiring probability or career insights.

Premium ($39/month): 60 resumes, 60 cover letters, 12 tailored resumes, deep ATS analysis, 20 Job Finder uses, hiring probability, and career insights. Best for active job seekers.

Go to Resume Builder in your Dashboard. You can either paste your resume text directly, or upload a file (PDF, DOCX, or TXT). The platform will extract the content and reformat it into a clean professional layout. Note: uploading reformats your existing content — it does not rewrite or improve it.

First, check that you have remaining uses on your plan (visible in your dashboard stats). If you do, try refreshing the page and submitting again. Make sure you have pasted content into the resume field — the generator cannot work with an empty input. If the issue continues, contact support with a description of what happened.

Your usage limit resets at the beginning of each month. If you need more before then, you can upgrade your plan or purchase extra sessions as a one-time add-on from your Dashboard under Manage Billing.

All AI-generated content is a starting point — it is expected and recommended that you review and edit the result. The Resume Builder adapts your content to fit a professional format, which may involve rephrasing. You are always in control of the final version. Copy the output, make your edits, and use it as your own.

A low ATS score means your resume does not closely match the specific job description you pasted. This usually means missing keywords, different job titles, or mismatched experience. Use the Tailor to Job feature to generate an optimized version of your resume for that specific posting. Scores above 70% are generally considered strong.

ATS scoring is available on Pro and Premium plans only. If you are on the Free plan, upgrade to access this feature. If you are on a paid plan and the score is not appearing, make sure you have pasted both your resume and the job description, then try again. If it still does not work, let us know.

Job Finder needs enough information to analyze. Make sure you have provided a reasonably detailed background — at least your current or most recent role, key skills, and years of experience. Very short or vague inputs may not produce useful results. Try adding more detail and running it again.

Make sure you have selected a job title or pasted a job description before starting the interview. The system generates questions based on what you provide — without that input, there is nothing to generate from. Also check that you have remaining interview uses on your plan. If the problem persists, refresh the page and try again.

Interview scores are meant for practice and self-improvement — not as a judgment of your ability. A lower score points to specific areas to work on. Read the feedback carefully, note what was missing or unclear in your answer, and try again. The goal of the simulator is to help you improve before the real interview, not to predict whether you will get the job.

Hiring probability is a statistical estimate based on your resume match and interview performance. It is an informational indicator — not a guarantee or prediction of a real outcome. It is designed to help you understand where you stand relative to the role, and to motivate targeted improvement. A low score means there is room to strengthen your application, not that you will not get the job.

Go to your Dashboard and click Manage Billing. This opens your Stripe billing portal where you can cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you keep access until then. No penalties apply.

Go to your Dashboard → Manage Billing to update your payment details or retry the payment. Payments are processed by Stripe — GuessToYes does not store your card information. If you are unable to resolve it through the billing portal, contact us with your account email and we will help.

On the login screen, click Forgot password? and enter your email address. You will receive a reset link within a few minutes. Check your spam folder if it does not arrive. The reset link is valid for 1 hour.

Subscription fees are generally non-refundable, except where required by applicable consumer protection law in your country. If you believe you are entitled to a refund under local law, contact us within 14 days of the charge with your account email and a description of the issue.

Try these steps in order: 1. Hard refresh the page (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac). 2. Clear your browser cache and cookies. 3. Try a different browser. 4. Disable browser extensions temporarily. If none of these work, contact support and tell us which browser and device you are using.

AI generation (resumes, cover letters, interview questions) takes between 10 and 30 seconds depending on complexity — this is normal. If a page itself is slow to load, check your internet connection first. If the issue is consistent across multiple sessions, let us know.

Supported formats are PDF, DOCX, DOC, and TXT. Make sure your file is one of these types and is not password-protected. If the file is very large or heavily formatted, try copying and pasting the text directly instead — this often works better than uploading. If the problem continues, contact support.

Sessions expire automatically for security reasons. Make sure your browser is not set to clear cookies on close, and that you are not using private/incognito mode. If you are being logged out unexpectedly during active use, contact support with details about when it happens.